B2B PRIVACY POLICY

For Businesses, Enterprises, Commercial Customers, and Organizations

Effective Date: 6/17/2026
Last Updated: 6/17/2026

EXECUTIVE SUMMARY

All 3D Print Service, LLC (“Company,” “we,” “us,” “our,” or “Vendor“) is a commercial 3D printing service provider located in Overland Park, Johnson County, Kansas. This Privacy Policy establishes the terms under which we collect, process, use, and protect personal and business information provided by business customers, procurement professionals, engineers, and organizational representatives.

This B2B Privacy Policy applies to:

• Business customers and organizations
• Procurement professionals and procurement systems
• Engineering and design personnel
• NDA-bound commercial relationships
• Enterprise contracts and volume orders

For non-commercial (B2C) privacy terms, please refer to our separate B2C Privacy Policy.

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1. SCOPE & APPLICABILITY

1.1 Who This Policy Applies To

This Privacy Policy applies when:

• You are using our services on behalf of a business entity, organization, government agency, or institution
• You have submitted business identification information (company name, business title, EIN, etc.)
• Your intake form indicates “Business” as the customer type
• You are signing a commercial contract or NDA with us

1.2 What Services This Covers

• Custom 3D printing services for prototyping and manufacturing
• Rapid prototyping and design consultation
• Small-batch production services
• Bulk manufacturing for commercial applications
• Engineering material printing (PA-CF, ABS, PETG, etc.)
• Design optimization and CAD file modification services
• Commercial licensing or resale arrangements (if applicable)

1.3 Integration with Separate Agreements

This Privacy Policy is supplemental to:

• Any executed Service Agreement or Master Services Agreement
• Non-Disclosure Agreements (NDAs) or Confidentiality Agreements
• Purchase Orders and Statement of Works (SOWs)
• Terms of Service for our website

In the event of conflict between this Policy and a signed commercial agreement, the signed agreement controls.

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2. DEFINITIONS & KEY TERMS

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3. INFORMATION WE COLLECT FROM BUSINESS CUSTOMERS

3.1 Business & Organization Information

3.2 Technical & Project Information

3.3 Procurement & Transaction Information

3.4 Personnel & Representative Information

When you provide contact information for your authorized representatives:

Important: You are responsible for ensuring these individuals have consented to have their information shared with us and used for business communications.

3.5 Compliance & Legal Information

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4. LEGAL BASIS FOR PROCESSING (B2B)

All 3D Print Service processes business customer information under the following lawful bases:

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5. HOW WE USE BUSINESS INFORMATION

5.1 Service Delivery & Order Fulfillment

• Quote Generation: Analyze your files, specifications, and requirements to generate accurate pricing
• Design Review: Examine CAD files for manufacturability, suggest design improvements, flag conflicts with your specifications
• Production: Use specifications to manufacture parts to your exact requirements
• Quality Assurance: Verify conformance to your specifications, perform testing as required
• Delivery Coordination: Arrange shipping or pickup, track shipments, provide proof of delivery
• Post-Sale Support: Address quality concerns, manage returns/refunds, facilitate future reorders

5.2 Communication & Relationship Management

• Order Updates: Send status updates, shipping notifications, delay notices
• Technical Inquiries: Respond to questions about specifications, materials, tolerances
• Account Management: Invoice generation, payment reminders, contract administration
• Escalation & Support: Address issues, resolve disputes, facilitate communication between departments
• Authorized Representative Coordination: Ensure proper authorization for changes, approvals, and payments

5.3 Compliance & Legal

• Tax Reporting: Maintain records for Kansas Department of Revenue and IRS
• Payment Processing: Coordinate ACH transfers, credit card processing, invoice reconciliation
• Regulatory Compliance: Maintain compliance documentation, regulatory certifications, customer-specific requirements
• Dispute Resolution: Maintain records for warranty claims, quality disputes, contractual disagreements
• Legal Proceedings: Respond to subpoenas, court orders, or government investigations

5.4 Analytics & Business Optimization

• Trend Analysis: Identify popular materials, applications, and design patterns (in aggregated form)
• Capacity Planning: Optimize production scheduling based on customer volume and deadlines
• Service Improvement: Understand customer needs and refine our offerings
• Market Intelligence: Gauge interest in new services, materials, or capabilities

Important Limitation: We do not analyze or use individual customer data for profiling, competitive intelligence, or client acquisition targeting.

5.5 Marketing & Business Development

• Service Announcements: Inform you of new services, capabilities, or material options relevant to your industry
• Case Study & Testimonial Usage: (Only with explicit written consent) Use your project as a reference or case study for marketing
• Industry Networking: Mention you as a valued customer in industry contexts (only with permission)
• Promotional Materials: Include your company name or logo in our client roster (only with consent)

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6. LEGAL RESTRICTIONS ON USE

6.1 Prohibited Uses

We do not and will not:

• Sell or License Your Data: Your business information, designs, and specifications are never sold or licensed to third parties
• Share Files Without Authorization: Your CAD files and technical documents remain confidential
• Competitive Intelligence: We do not use your project data to inform competitive analysis or inform competing customers
• Reverse Engineering: We do not reverse engineer your designs for resale or competitive advantage
• Cross-Customer Use: We do not apply designs, solutions, or innovations from your project to other customers without explicit authorization
• Marketing Without Consent: We do not use your name, logo, or project details in marketing without your written permission
• Unauthorized Sharing: We do not share your information with competitors, vendors, or other businesses without your consent

6.2 Confidentiality & Trade Secret Protection

Your Design Files & Specifications Are Confidential.

• If you have executed an NDA with us, those terms apply to all your information
• If no NDA is in place, we treat your information as confidential by default
• We implement technical and organizational measures to protect your information from unauthorized disclosure

Design Confidentiality Protocol:

• Files are encrypted in transit and at rest
• File access is limited to personnel with a need to know (e.g., production team, quality assurance)
• All personnel with access to your files sign confidentiality agreements
• Files are deleted according to the retention schedule (Section 7)
• We maintain audit logs of who accessed your files and when

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7. DATA RETENTION & DELETION

We retain business customer information according to the following schedule:

7.1 Deletion Upon Request

You may request deletion of your data at any time by emailing hello@darkgray-quail-976333.hostingersite.com with “Data Deletion Request — [Company Name]” in the subject line.

Deletion Timeline:

• We will delete non-legally-required data within 30 days
• Legally-required data (tax records, payment documentation) will be retained for the full retention period

Exceptions to Deletion:

• Active orders or ongoing projects
• Pending disputes or warranty claims
• Tax/legal records (7 years minimum)
• Aggregated or anonymized data that cannot identify your company

7.2 Post-Termination Data Handling

If you discontinue our services:

• Active project data will be retained per the schedule above (2 years)
• You have 60 days to request all design files before archival
• Payment and legal records are retained for 7 years (legally required)
• You will have the option to request a final archive of all your data

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8. INFORMATION SHARING & DISCLOSURE

8.1 We Do NOT Share Your Business Information

We do not sell, rent, license, or share your business information with third parties. Your company data, project specifications, and designs remain confidential.

8.2 Required Third-Party Sharing

We share limited information with trusted service providers who process data under confidentiality agreements:

Important: All service providers are contractually bound to use your information only for the specified purpose and to maintain reasonable security.

8.3 Aggregated & De-Identified Information

We may use aggregated or anonymized business data for:

• Market research and industry trend analysis
• Operational analytics (e.g., “median quote-to-delivery time in manufacturing sector”)
• Technology and process improvement
• Public reporting on business metrics

This data cannot identify your company or projects.

8.4 Legal & Regulatory Disclosure

We may disclose your information if required by:

• Valid court order or subpoena
• Government agency request (IRS, OSHA, EPA, etc.)
• Law enforcement investigation
• Regulatory audit or inspection (Kansas Department of Revenue, etc.)

We will provide notice of such disclosure unless legally prohibited.

8.5 Business Transfers & Acquisitions

If All 3D Print Service is acquired, merged, or experiences a change of control:

• Your information may be transferred as part of that transaction
• You will receive written notice before or immediately after such transfer
• You will have the right to opt-out or request data deletion if legally required
• The acquiring party will be bound by this Privacy Policy or substantially similar terms

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9. SECURITY & CONFIDENTIALITY MEASURES

9.1 Technical Security

Encryption in Transit:

• All data transmitted to/from our website uses HTTPS/TLS 1.2 or higher
• Your CAD files are encrypted during upload and download
• Email attachments are encrypted when sent to/from your representatives

Encryption at Rest:

• All customer data is encrypted using AES-256 or equivalent
• Database encryption is enabled on all storage systems
• Backups are encrypted and secured

Access Controls:

• Role-based access: staff access only data necessary for their role
• Multi-factor authentication for admin accounts
• Unique login credentials; no shared passwords
• Audit logs track all data access and modifications
• Regular access reviews to remove unnecessary permissions

Network Security:

• Firewalls and intrusion detection/prevention systems
• Regular security updates and patches
• Network segmentation to isolate sensitive data
• Regular penetration testing and vulnerability assessments

9.2 Administrative Security

• Personnel: Confidentiality agreements with all employees
• Training: Regular security training and data protection awareness
• Vendor Audits: Periodic audits of third-party service providers
• Incident Response: Documented procedures for responding to security breaches
• Data Minimization: We collect only data necessary for our services

9.3 Physical Security

• Office Security: Limited access to our Overland Park, Kansas facility
• Visitor Logging: Visitors are logged and escorted
• Workstation Security: Computers are physically secured and access-controlled
• Document Handling: Physical files are stored securely with access controls
• Destruction: When files are deleted, they are securely destroyed (shredding, secure wiping)

9.4 Important Limitations

No Guarantee of Absolute Security:

• While we use industry-standard security measures, no system is 100% secure
• We cannot guarantee protection against all cyber attacks, theft, or sophisticated hacking
• You use our services at your own risk regarding information security
• We are not liable for unauthorized access due to your own negligence (e.g., sharing login credentials)

Your Responsibility:

• Maintain confidentiality of your login credentials
• Use strong, unique passwords
• Do not share access credentials with unauthorized personnel
• Inform us immediately of any suspected security breaches or unauthorized access

9.5 Data Breach Notification

In the event of a confirmed data breach:

• Investigation: We will investigate the breach promptly and determine what information was accessed
• Notification: We will notify you within 15 business days (or as required by Kansas law)
• Content: Our notification will include:
  • Description of the breach
  • Type of information affected
  • Probable cause of the breach
  • Steps you should take to protect yourself
  • Contact information for questions
• Remediation: We will work with you to remediate the breach and prevent future incidents

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10. B2B-SPECIFIC RIGHTS & CHOICES

10.1 Data Access & Portability

You have the right to request:

• A copy of all your personal information and business data
• Data in a portable format (CSV, JSON, XML)
• A summary of how we use your information

How to Request: Email hello@darkgray-quail-976333.hostingersite.com with subject “Data Access Request — [Company Name]“

Response Timeline: Within 30 days in a standard, portable format

10.2 Correction & Updates

You can request correction or updates to:

• Your company’s contact information
• Authorized representative names and contact details
• Billing address or payment information
• Project specifications or material preferences

How to Request: Email hello@darkgray-quail-976333.hostingersite.com or update your account portal

10.3 Data Deletion & Retention Reduction

You can request:

• Deletion of specific data (subject to legal holds)
• Reduced retention period for certain categories
• Archiving of historical project files

How to Request: Email hello@darkgray-quail-976333.hostingersite.com with subject “Data Management Request — [Company Name]“

Limitations:

• We must retain tax/payment records for 7 years (legal obligation)
• We may retain data pending warranty claims or disputes
• Aggregated, de-identified data may be retained indefinitely

10.4 Opt-Out of Marketing

You can opt-out of promotional communications:

• Email Marketing: Click “Unsubscribe” on promotional emails or email hello@darkgray-quail-976333.hostingersite.com with “Unsubscribe” in subject
• Phone Marketing: Maintain a “Do Not Call” list; we honor do-not-call requests
• Transactional Emails: You will continue to receive order confirmations, invoices, and critical service updates even if you opt-out of marketing

Response Timeline: Within 5 business days

10.5 Service Agreement Modifications

If this Privacy Policy conflicts with your executed Service Agreement or NDA:

• The signed agreement controls
• Provide us with a copy of the controlling agreement
• We will clarify our compliance with those specific terms

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11. JURISDICTION-SPECIFIC COMPLIANCE

11.1 Kansas Law Compliance

All 3D Print Service complies with:

• Kansas Consumer Protection Act (K.S.A. 50-623 et seq.)
• Kansas Identity Theft Statute (K.S.A. 21-6101 et seq.)
• Kansas Uniform Commercial Code (K.S.A. 84-2-101 et seq.)
• Kansas Data Breach Notification Law (K.S.A. 40-2,124)
• All other applicable Kansas state laws

Data Breach Notification (Kansas):

• We will notify affected parties without unreasonable delay
• We will provide the categories of information affected and steps affected parties should take

11.2 Federal Compliance

HIPAA (Health Insurance Portability & Accountability Act):

• If you process healthcare data, we can execute a Business Associate Agreement (BAA) upon request
• We will implement appropriate safeguards for protected health information (PHI)
• Standard HIPAA protections apply to BAA-covered information

FDA & Medical Device Regulations:

• If printing for medical/pharmaceutical use, we maintain records for regulatory compliance
• Quality assurance records are retained per FDA/medical device requirements

Export Controls (EAR/ITAR):

• If your projects involve controlled technology or international customers, we will comply with export control regulations
• You are responsible for determining export control obligations
• We will request ITAR/EAR certification if required

Environmental, Safety & Health:

• We comply with OSHA, EPA, and Kansas environmental regulations
• We do not knowingly process data related to prohibited activities

11.3 State Privacy Laws (California, Virginia, Colorado, Connecticut, Utah)

If you operate in or have employees in states with privacy laws:

We comply with all applicable state privacy law rights.

11.4 European & International Compliance

For European Business Customers (GDPR):

If your company or any of its employees are in the EU/EEA/UK:

• We are a Data Processor; you are the Data Controller
• We will execute a Data Processing Agreement (DPA) with Standard Contractual Clauses (SCCs)
• GDPR rights apply: access, correction, erasure, restriction, portability, objection
• Data is transferred from EU to US; we maintain SCCs or rely on adequacy mechanisms

How to Request a DPA: Email hello@darkgray-quail-976333.hostingersite.com with subject “Data Processing Agreement Request“

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12. COOKIES & WEBSITE TRACKING (B2B CONTEXT)

12.1 Cookies We Use

12.2 Third-Party Analytics

We use Google Analytics to understand website traffic and user behavior (anonymized).

Data Collected:

• IP address (anonymized)
• Browser type, operating system
• Pages visited, time on page
• Referral source

Data NOT Collected:

• Personally identifiable information
• Your login information
• Your design files or confidential data

Opt-Out:

• Install the Google Analytics opt-out browser extension: tools.google.com/dlpage/gaoptout
• You can disable cookies in your browser settings

12.3 Do Not Track (DNT)

Some browsers include a “Do Not Track” signal. We currently do not respond to DNT signals, but you can control tracking via browser settings.

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13. THIRD-PARTY SERVICE PROVIDERS (DETAILED B2B)

13.1 Stripe (Payment Processing)

13.2 Accounting Software Integration

13.3 Shipping Carriers

13.4 Email Service Provider

13.5 Web Hosting & CMS (WordPress/WooCommerce)

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14. INTERNATIONAL DATA TRANSFERS

14.1 US-Based Operations

All 3D Print Service processes data primarily in the United States (Kansas). If you are outside the US:

• Your data may be transferred to, stored in, and processed in the US
• US privacy laws may differ from your country’s laws
• By using our services, you consent to such transfers

14.2 EU/UK/EEA Transfers (GDPR)

If your company or employees are in the EU/EEA/UK:

Legal Mechanism for Transfers:

• We execute a Data Processing Agreement (DPA) with Standard Contractual Clauses (SCCs)
• SCCs are approved by the European Commission for international data transfers
• We comply with GDPR Article 46 data transfer requirements

How to Request a DPA: Email hello@darkgray-quail-976333.hostingersite.com with subject “Data Processing Agreement Request“

Your Rights:

• Right to access, correct, delete, restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to lodge complaints with your national data protection authority

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15. NDA & CONFIDENTIALITY INTEGRATION

15.1 Relationship to Separate NDAs

If you have executed a separate Non-Disclosure Agreement (NDA) or Confidentiality Agreement with All 3D Print Service:

• The NDA controls confidentiality obligations and supersedes this Policy where applicable
• This Privacy Policy is supplemental and does not limit NDA protections
• In case of conflict, the NDA terms apply

15.2 NDA-Covered Information

Information subject to an NDA:

• Is treated as confidential by default
• Is not shared with unauthorized parties
• Is encrypted and access-controlled
• Is deleted according to NDA terms or the retention schedule (Section 7)
• Cannot be used for any purpose other than service delivery

15.3 NDA Verification Process

For All 3D Print Service:

If you indicate in your intake form that an NDA is required:

1. We will not proceed with your project until the NDA is signed
2. We will send you our standard NDA if you do not have a mutual agreement
3. Your legal team can negotiate terms if needed
4. All project files remain confidential under the NDA

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16. CHANGES TO THIS POLICY

16.1 Material Changes

If we make material changes to this Policy:

Notification:

• We will email you at your registered business contact address
• We will post a prominent notice on our website
• We will provide at least 30 days’ notice before changes take effect

Your Options:

• Accept: Continued use of our services after the notice period constitutes acceptance
• Opt-Out: You may terminate the service relationship if you do not agree with changes

16.2 Minor Updates

For minor changes (e.g., contact information, clarifications), we may update this Policy without prior notice and will update the “Last Updated” date.

16.3 Policy History

We maintain a version history of this Policy. Prior versions are available upon request.

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17. DISPUTE RESOLUTION & GOVERNING LAW

17.1 Governing Law & Jurisdiction

This Privacy Policy and all privacy-related disputes are governed by:

• State Law: State of Kansas
• Applicable Court: Johnson County District Court (Overland Park, Kansas) or federal court in Kansas

17.2 Dispute Resolution Process

Informal Resolution (Required First Step):

1. Notify us of the dispute in writing: hello@darkgray-quail-976333.hostingersite.com
2. Describe the issue and resolution sought
3. We will respond within 10 business days
4. We will attempt to resolve informally through negotiation

Formal Dispute Resolution (If Needed):

• If informal negotiation fails, the dispute may proceed to:
  • Mediation (optional, mutually agreed)
  • Binding Arbitration or Litigation in Johnson County, Kansas

Your Rights:

• You have the right to bring individual claims or join a class action
• You may be entitled to injunctive relief for confidentiality breaches
• Your exclusive remedy for privacy violations is damages and/or cessation of service

17.3 Limitation of Liability

Except for confidentiality breaches or violations of trade secret protection:

• Our maximum liability for privacy violations is limited to fees paid in the prior 12 months
• We are not liable for consequential, indirect, or punitive damages
• These limitations are subject to Kansas law exceptions (e.g., gross negligence, fraud)

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18. CONTACT INFORMATION & REQUESTS

18.1 Privacy Inquiry & Request Procedures

For all privacy-related questions, requests, or concerns:

Email: hello@darkgray-quail-976333.hostingersite.com
Subject Line Examples:

• “Privacy Question”
• “Data Access Request — [Company Name]”
• “Data Deletion Request — [Company Name]”
• “NDA Request”
• “Data Processing Agreement Request”
• “Security Incident Report”

Mailing Address:
All 3D Print Service, LLC
Overland Park, Kansas
Johnson County, Kansas

Phone: (913) 294-0752
Hours: Business hours, Monday–Friday

18.2 Response Timeline

18.3 Request Verification

For sensitive requests (data access, deletion, correction), we may require:

• Verification of your identity
• Confirmation that you are an authorized representative of the company
• A signed certification or POA (for sensitive requests)

Verification is necessary to prevent unauthorized disclosure of confidential information.

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19. ACCESSIBILITY & ALTERNATIVE FORMATS

This Privacy Policy is available in:

• Standard HTML format on our website
• PDF format for download and printing
• Alternative formats upon request (large print, braille, screen-reader-optimized, etc.)

If you have difficulty accessing or understanding this Policy due to a disability:

Request Alternative Format: Email hello@darkgray-quail-976333.hostingersite.com with subject “Accessibility Request“

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20. DOCUMENT CONTROL

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All 3D Print Service, LLC
Privacy Policy — B2B Variant
Overland Park, Johnson County, Kansas

Effective: 6/17/2026
Last Updated: 6/17/2026